|Q) Why are your products prices so low?
A) At Sofa Central we manufacture all the quality products ourselves at our own workshop in Stockport.(we don't buy in any of our chairs,sofas or corner units). By selling Our products directly to You, by cutting out the middleman and his mark-up, effectively you pay trade prices.
The extra that you would pay in a store is basically the retailer's profit.
Q) Are the products covered by a guarantee?
A) Yes All products are covered by our 2 year manufacturers(thats us) guarantee against faulty workmanship. Normal wear and tear is not covered
Q) Are fabric samples available?
A) Yes. Please contact us for sample requests
Q) How do I know my order has been received?
A) Upon receipt of your order an acknowledgment screen will be generated.
Q) What methods of payment can I use?
A) We accept the following credit and debit cards,
Our acceptance of an order takes place on payment of the order at which point the purchase contract will be made and you will be charged for your order. Your order will be acknowledged by e-mail
Q)Do Sofa Centrals prices include VAT?
A) All prices quoted by us include VAT at 17.5%
Q) What if I am not happy with the product?
A) You will be asked to inspect your order on delivery, if you are not entirely happy with it, our delivery personnel will take it back and you will be refunded the purchase price.
Q) How will my furniture be delivered?
A) Following receipt of your order, you will be called by us to arrange a convenient date and time (am or pm window) for delivery, usually within 21-28 days after receipt of your order. Your furniture will be taken to a room of your choice and unpacked to enable you to check it has reached you in perfect condition.